Last Updated: January 15, 2025 | Effective Date: January 15, 2025
1. Introduction
NeonGrid Inc. ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your neural data. This Privacy Policy explains how we collect, use, and safeguard information when you use our neural interface platform and AI lifestyle devices.
In accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws, we process your data lawfully, fairly, and transparently. Your neural data is subject to the highest level of protection available under current privacy legislation.
By using our services, you consent to the data practices described in this Privacy Policy and our quantum-encrypted neural data handling protocols.
2. Information We Collect
2.1 Neural Interface Data
When you use our neural interface devices, we may collect the following types of data:
- neural_metadata - Synchronization patterns and connection quality metrics
- device_performance - Hardware diagnostics and quantum processor efficiency
- usage_analytics - Anonymized interaction patterns (no raw neural data)
- security_logs - Access attempts and authentication events
We do NOT collect, store, or process raw neural thought patterns or brain signals. All neural data processing occurs locally on your device using quantum encryption. Only anonymized metadata is transmitted to our servers for performance optimization.
2.2 Account Information
We collect information you provide when creating your neural profile:
- Name and contact information
- Neural interface preferences and settings
- Device registration and warranty information
- Support and communication history
3. How We Use Your Information
3.1 Service Provision
We use your information to:
- Provide and maintain neural interface services
- Optimize AI performance and response times
- Deliver software updates and security patches
- Provide technical support and troubleshooting
We adhere to the principle of data minimization, collecting only the information necessary for legitimate business purposes. Neural data processing is limited to what is essential for device functionality and user experience optimization.
3.2 Research and Development
Anonymized data may be used for:
- Improving neural interface algorithms
- Developing new AI features and capabilities
- Conducting privacy-preserving research studies
- Enhancing quantum processing efficiency
4. Data Sharing and Disclosure
4.1 Third-Party Sharing
We do not sell, trade, or rent your neural data to third parties. Limited sharing may occur in the following circumstances:
We may disclose information when required by law, such as in response to valid legal processes, government requests, or to protect the rights, property, or safety of NeonGrid, our users, or others. Neural data disclosures require judicial warrants or equivalent legal authority.
4.2 Service Providers
We may share limited information with trusted service providers who assist in:
- Cloud infrastructure and quantum computing services
- Payment processing and billing
- Customer support and technical assistance
- Security monitoring and threat detection
5. Your Privacy Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access: Request information about your personal data we process
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to processing based on legitimate interests
You retain full ownership and control over your neural data at all times. You may disconnect your neural interface, export your data, or request complete deletion of your neural profile through our secure portal or by contacting our privacy team.
6. Data Security
6.1 Quantum Encryption
We employ state-of-the-art security measures to protect your information:
- 256-bit quantum encryption for all neural data transmission
- Zero-knowledge architecture for neural pattern processing
- Multi-factor authentication for device access
- Regular security audits and penetration testing
In the unlikely event of a security breach affecting your neural data, we will notify you within 72 hours as required by law. We maintain comprehensive incident response procedures and work with leading cybersecurity firms to protect your information.
6.2 Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Neural metadata is automatically deleted after 90 days, while account information is retained until you request deletion or close your account.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for data transfers to approved countries
- Binding Corporate Rules for intra-company transfers
- Quantum-encrypted channels for all international data transmission
Neural interface data is processed exclusively within quantum-secured data centers in jurisdictions with strong privacy protections. Raw neural data never crosses international borders and remains encrypted with your personal quantum key.
8. Children's Privacy
Our neural interface services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
For users aged 16-18, parental or guardian consent is required before using neural interface technology. We provide additional safety protocols and monitoring tools for younger users under appropriate supervision.